![]() ▼▼▼OPEN SESAME▼▼▼ Buy Here : Thanks for watching. Similar business models have been operating in the United States for years, and a chain called Krazy Binz opened its first Canadian location in Hamilton, Ont., in February 2021. The liquidation store, which also has a Bank Street location, sells overstock and returned items from giant online retailers, such as Amazon, and offers set pricing for items that drops each day.Īnything left over is then donated or thrown out, according to the store manager, and the bins are restocked with fresh items. There are two Quick Pick locations that recently opened in the Ottawa area. On Fridays everything is priced at $25.99, and that falls throughout the week all the way to Thursday, when customers can score items for just 99 cents. "It's like finding a diamond in the rough … you never know what you're going to find, that's the big thing," he said.īuchanan, who is retired, came to the Quick Pick store in the village of Richmond on the outskirts of Ottawa on a Wednesday, when every item is priced at $2.99. (Jean Delisle/CBC - image credit)Īndy Buchanan sifts through bins and bins of products at a new store in Ottawa where he and dozens of other treasure hunters are searching for deals. Even though Amazon returns fuel his business, he says in the last year he hasn’t personally returned a thing.Andy Buchanan was able to find a tip-up for ice fishing and some wool socks for $2.99 each. That has changed the way he shops for himself. Returns] and how it can make or break businesses,” he said. ![]() “Being a seller, I understand how painful it can be [to get But there’s always the possibility that the things Ahmed sells willĪlso get returned, which is hard on his business. He says he can make between $150 and $200 in profit on each pallet The good stuff? He reboxes and resells it on Amazon and eBay. He pays for electronic waste to be taken away and also spends $900 a month on a storage unit. Once he inspects everything, he will donate the low quality items and trash the broken things. “They took out one piece that they needed and they shipped all of this back.” It’s all brand new,” he said, opening up a Milwaukee drill bit set from a pile of tool kits. He does get to see a list of what is included before he bids, but the condition of the items is not guaranteed. Each one generally costs between $400 and $800. Wooden pallets stacked four feet high with merchandise get delivered to his curb. He says he makes between $150 and $200 in profit on each pallet he buys. ![]() Naveed Ahmed uses his living room to sort through returned merchandise from pallets he bids on online. Stacks of DVDs form mini towers on the floor and a set of Ralph Lauren crystal drinking glasses rests on the couch. The furniture is covered with boxes of Amazon and Walmart returns. In his living room in Queens, New York, Naveed Ahmed sorts through a recent shipment. This is where the treasure hunt comes in. Retailers bundle up returned merchandise and auction it off to resellers on sites like and. Instead of putting every item through the same returns process, software systems help retailers determine which items are worth spending the resources to repair and repackage and which should be donated or liquidated.Ĭompanies are also harnessing the internet to quickly liquidate the vast number of returns. So retailers make use of data analytics to reduce costs when sorting returns. “You might get a truck at the warehouse that has a laptop on it, and it has a lawnmower, and it has a T-shirt and, it has a bouncy ball.” “Returns don’t come back neatly packaged in pristine boxes,” he said. Jakubovitz says the kind of automation that makes shipping orders so efficient is just not possible when returned items go back to the retailers. Its clients include big retailers like Target and Best Buy. “Return rates on online sales are much higher than return rates from brick and mortar sales: three, four, five times higher,” said Jordan Jakubovitz, the head of product marketing at Optoro, which makes software to streamline the returns process. Ecommerce sales in the US topped $500 billion in 2018, up almost 15% from the year before. What is new is the amount of returns retailers are dealing with because of online shopping. Some returns might be put back on store shelves, others end up in a landfill, some are sold in bulk and some are donated. “What’s the life of this returned merchandise?” “Where does it end up? Does it get resold? Does it get trashed?” She returned two pairs from the same shipment. Nina Frank Williams wears a pair of jeans she ordered online.
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